The online store www.reneecosmetics.in ("Online Store") is owned and operated by Renee Cosmetics Private Limited, a private limited company incorporated under the laws of India having its registered office at Office no. 4, Om Complex, CG Road, Swastik Society, Ahmedabad Gujarat, 380009 INDIA.
Users are requested to read and understand the Policy very carefully before using or accessing the Online Store. Through this Policy, Renee Cosmetics Private Limited intends to convey the manner in which the user’s information is collated and used by Renee Cosmetics Private Limited while providing the services of the Online Store. This Policy is binding on every user of the Online Store and users who do not agree with the terms of this Policy should not use or access the Online Store.
Renee Cosmetics Private Limited reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Online Store, the user’s signify they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Renee Cosmetics Private Limited reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.
‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Renee Cosmetics Private Limited to provide specific services to the user through the Online Store. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Renee Cosmetics Private Limited.
Renee Cosmetics Private Limited collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Online Store or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.
Renee Cosmetics Private Limited receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the Online Store.
Renee Cosmetics Private Limited automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Online Store receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. Renee Cosmetics Private Limited will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information (eg. zip code, age or income level).
The user can add or update the User Information on a regular basis. When the user updates the User Information, Renee Cosmetics Private Limited will keep a copy of the prior version for its records.
USE OF INFORMATION & DISCLOSURE
Renee Cosmetics Private Limited may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user.
Renee Cosmetics Private Limited does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user.
Renee Cosmetics Private Limited understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the Website, (ii) third party service providers engaged by
Renee Cosmetics Private Limited to perform the services on Renee Cosmetics Private Limited’s behalf, (iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.
Renee Cosmetics Private Limited may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.
Renee Cosmetics Private Limited respects the user’s privacy and if the user does not want to receive e-mail or other communications from Renee Cosmetics Private Limited, user may inform the same to our customer care service.
SECURITY & USER RESTRICTION
Renee Cosmetics Private Limited implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no internet site can fully eliminate security risks.
Renee Cosmetics Private Limited endeavors to take all measures to protect the security, integrity and confidentiality of the User Information against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks,
Renee Cosmetics Private Limited may conduct periodical internal review of data and security measures on the Website.
Renee Cosmetics Private Limited may use such software as it determines is best for maintaining security. However the internet is not absolutely a secure environment, and the Website cannot ensure or warrant a 100% security of the User Information.
If any user is provided with any identification code, password or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including to other users. To prevent third party’s access to the Website the user should sign out from the user account after availing the services through the Website.
Renee Cosmetics Private Limited has the right to disable the identification code or password, whether chosen by any user or allotted by Renee Cosmetics Private Limited, at any time, if the user fails to comply with instructions or terms, conditions or policies of Renee Cosmetics Private Limited.
The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and Renee Cosmetics Private Limited is not responsible for the same. While using and accessing the Website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment through which the user uses and accesses the Website.
Renee Cosmetics Private Limited shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" means any event that is beyond the reasonable control of
Renee Cosmetics Private Limited and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.
THIRD PARTY WEBSITES AND LINKS
Renee Cosmetics Private Limited is not responsible for any direct, indirect, solicited or unsolicited communication made by any of these linked third party websites or advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones and facsimile.
Renee Cosmetics Private Limited does not have any control over the cookies or technologies that advertisers or websites may use and the user should contact them directly for more information about their privacy practices and policies.
Based on the User Information including the nature of products purchased by the user through the Online Store, Renee Cosmetics Private Limited may display personalized third party advertisements on the Online Store. When the user clicks on the advertisement link, the third party advertisers may assume that the user has met the criteria that was used to personalize the advertisement. The user acknowledges and agrees that in no event
Renee Cosmetics Private Limited is responsible to the user accessing the services of third party advertisers or other websites.
The User Information resides in Renee Cosmetics Private Limited’s database for a certain period of time even after the user ceases to use or access the Online Store and in such cases Renee Cosmetics Private Limited is not be liable for any usage of the User Information after the user ceases to use or access the Online Store.
The Users agree and acknowledge that User Information collated through the Online Store could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Online Store’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, Renee Cosmetics Private Limited endeavors that the User Information is transferred in accordance with the applicable laws of India.
The user should be aware that the User Information or other data, the user provides to the Online Store for availing the services or transacting through the Online Store could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which Renee Cosmetics Private Limited is not responsible.
The user agrees and acknowledges Renee Cosmetics Private Limited’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Online Store. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Online Store may be viewed by other users and Renee Cosmetics Private Limited cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Online Store.
QUESTIONS AND CONTACT INFORMATION
If you would like to correct, amend or delete any personal information we have about you, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org
The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of Products or use of this Website are provided below. All complaints will be acknowledged within 48 hours (Working Days), and will be addressed no later than 1 month from the date of complaint received.
Jitendra Rawal Email: email@example.com
Time: Monday-Friday (From 11:00 Am to 6:00pm)